Introduction Adventure Gear Albury is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe.
Information We Collect We may collect the following types of information when you interact with Adventure Gear Albury:
• Contact details such as your name, phone number, email address, and postal address • Purchase information including products or services you buy from us • Payment details (processed securely through trusted payment providers; we do not store full card information) • Communication history such as enquiries, bookings, or service requests • Optional information you choose to provide (e.g., preferences, feedback)
How We Use Your Information Adventure Gear Albury uses customer information to:
• Provide products and services • Process payments and manage orders • Communicate updates, confirmations, or service reminders • Improve our products, services, and customer experience • Meet legal or regulatory requirements
How We Store and Protect Your Information We take reasonable steps to safeguard your information, including:
• Secure digital storage systems • Restricted access to customer data • Regular security checks and updates • Use of trusted third‑party providers for payment processing and data hosting
Sharing Your Information Adventure Gear Albury does not sell or trade customer information. We may share information only with:
• Service providers who assist in delivering our services (e.g., payment processors, booking systems) • Authorities when required by law or to protect our legal rights
Your Rights You may request to:
• Access the personal information we hold about you • Correct inaccurate information • Ask us to delete your information where legally permitted • Opt out of marketing communications at any time
Data Retention Adventure Gear Albury keeps customer information only as long as necessary for business, legal, or accounting purposes.
Updates to This Policy We may update this Privacy Policy from time to time. The latest version will always be available upon request or on our website.
Contact Us For questions about this Privacy Policy or how your information is handled, please contact: Adventure Gear Albury sales@adventuregearonline.com.au
