Just a quick note to say thanks for your assistance and to praise you for your service regarding my recent order. The goods arrived the very next day. That sort of service is very rare these days. I will certainly be using your service again (in the not to distant future) Many thanks
Gino & Kel, Thank you both very much for the great service and advice. I couldn’t be happier with the gear you sent and the extras were very much appreciated. The sleeping bag and insulated mat are brilliant; I know I’ll be very warm and comfortable in that setup. As promised I will send through some photos when I return and let you know how the equipment performed. Thanks again.
Gino Just a quick note to thank you for the prompt service in sending me a pair of Rusa Boots last week. I have an extremely wide foot and have difficulty in buying boots that fit. For the first time in my life I have a new pair of boots that actually fit off the shelf. I think I could walk to Perth in them out of the box. Thank your staff for the fitting. Cheers
Thanks for sending my new sleeping bag very quickly, I took it hunting on the weekend and it was awesome. the bag was very warm in the cold conditions, I am very impressed with it, love it.
Hi Gino & Kell, A big thanks for your impressive response and delivery of my order. I received my Shirt & Cap at 9.45am this morning. I will be sure to pass on this information & my experience with family & fishing/hunting mates. I look forward to receiving information on future sales & new products. Regards
Good Morning Gino Thank you very much for my order. You have the quickest service I have ever come across Thank you again Best regards
Received my order today thankyou for your quick response and speedy delivery Regards
Gday Gino Many thanks for the great advise on the clothing, the different layers worked a treat and managed to control my body temperature. Will be looking to buy a heap more soon, Regards
Hello, I just wanted to say thank you for the incredible customer service that your team provided me with when I purchased the Camouflage combo special from you recently. I have never experienced such great customer service before. Kel worked with me to ensure that each piece of the outfit was exactly the right size before sending it which I really appreciate. Seeing the look on my boyfriend’s face on Christmas day when he put on his new gear (that fitted perfectly) was great 🙂 Additionally the quality of the product is fantastic! We will definitely be buying from you again in the future. Thank you again, Keep up the great work, you guys are amazing!
I would like to thank you staff, especially Kell who answered the phones at Albury on Friday afternoon at around 16:00pm. I was asking about the above order, she mentioned that they were coming from the warehouse, which I was not aware of, and would txt me back with a tracking number. Kell called me back at 16:30 to let me know that an attempt was made to deliver that day, but road servicing stopped the delivery and it was at the post office. I went there and collected the boots. Called Kell back to express my appreciation and she was truly help full. A rare ability these days. And thank you very much.
Hi Kell. I just wanted to forward my thanks to you and your team. I received my wet weather gear and thermals in record time, all in good order! Your customer service is a breath of fresh air in this day and age, you and your team should be proud of the quality that you deliver. I look forward to purchasing more products through you in the future. Cheers